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Cookie Policy

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer or other devices if you agree. Cookies contain information that is transferred to the hard drive of your computer or other devices.

We use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
  • Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  • Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Cookies used within Lightspeed VT

CFGLOBALS Application server cookie used during the login process
CFID Application server cookie generated as a session cookie
CFTOKEN Application server cookie generated as a session cookie
LSVTCUACTIVEPAGE Application cookie to track courseware
LSVT_ILPUSERID Application cookie to track user’s usage of Interactive Landing Pages
LSVT_LAST_LOGIN Application cookie to track the last time a user logged in
THEMERMODE Application cookie to keep track of a location theme
__UTKEEPVT Application cookie used for session persistence
__stripe_mid Application cookie used by Stripe payment gateway
_ga Google Analytics cookie
messagesUtk Chat widget cookie
AWSELB AWS load balancer cookie to stick a user to the same server during a session
CloudFront-Key-Pair-Id AWS content delivery cookie
CloudFront-Policy AWS content delivery cookie
CloudFront-Signature AWS content delivery cookie
LSVTSTICKY AWS load balancer cookie to stick a user to the same server during a session
LSVT_BOUNCER Application cookie to control the login referer
LSVT_GUSERID Application cookie to track a user’s internal ID
LSVT_ILPUSERID Application cookie to track a user’s internal ID
LSVT_LAST_LOGIN Application cookie to track a user’s internal ID
PHPSESSID Application server cookie set by PHP during the login process
THEMERMODE Application cookie to keep track of a location theme
WalkMeStorage_8fe4391fbad943e2ba0c9cf090551cca Application cookie used by the WalkMe widget to enable the ‘Help Me’ tab within the application
current_referral Application cookie used by the WalkMe widget to enable the ‘Help Me’ tab within the application
history_ec Application cookie used by the WalkMe widget to enable the ‘Help Me’ tab within the application
is_lead_submitted Application cookie used by the WalkMe widget to enable the ‘Help Me’ tab within the application
luid Application cookie used by the WalkMe widget to enable the ‘Help Me’ tab within the application
messagesUtk Chat widget cookie
refererId Application cookie used by the WalkMe widget to enable the ‘Help Me’ tab within the application
refererType Application cookie used by the WalkMe widget to enable the ‘Help Me’ tab within the application
refererUrl Application cookie used by the WalkMe widget to enable the ‘Help Me’ tab within the application

We also use Google Analytics. Google Analytics is Google’s analytics tool that helps website and app owners to understand how their visitors engage with their properties. It may use a set of cookies to collect information and report website usage statistics without personally identifying individual visitors to Google. The main cookie used by Google Analytics is the ‘__ga’ cookie.  In addition to reporting website usage statistics, Google Analytics can also be used, together with some of the advertising cookies described above, to help show more relevant ads on Google properties (like Google Search) and across the web. Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies. You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.